Additional efforts to help customers manage high bills and prepare for the continued impact of high natural gas prices include: Qualifying customers who need a few extra days to pay their bill can request an extension using one of the options below. Selling to Mississippi Power as a Qualifying Facility, currently ranges from 2.29 to 3.62 cents/kWh. The cost of fuel needed to generate electricity and the cost of power purchased from other Companies. You will need a copy of your Entergy bill available for this payment transaction. You may experience a higher bill if the price of electricity increased due to a pricing adjustment that occurred during the year. Funding a nearly $1.1 million temporary bill assistance program for moderate-income customers who struggle to pay utility bills, but do not qualify for federal bill assistance programs. Definitions of line items have been added so that you can clearly understand the different parts of your bill. Learn More Use constitutes acceptance of General Website Terms and Conditions. Help a neighbor in need by donating to Project SHARE. Southern Company. LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses. Safety. Our interactive outage map is your go-to for outage information. No, you can't control Mother Nature, which is the most common cause of bill fluctuations because about half of our home energy costs come from heating and cooling. Please enter the required information below to begin the contribution process. Pay your bill by using BillMatrix, an automated payment service not associated with Mississippi Power. Meter Reading 10. Your Bill Explained Industry Services The funds are available on a first-come, first-served basis. Sign up for . A one-time $150 bill credit will be available for qualifying customers on a first-come, first-served basis. Use constitutes acceptance of General Website Terms and Conditions. Call 1-800-ENTERGY (1-800-368-3749). Log in to review your usage and compare to last year. Mississippi Power takes its responsibility to protect the environment seriously. The Auto Pay program normally begins with your next bill. Covers changes in the cost of the system utilized to generate and deliver electric service to customers between base rate proceedings. See how we can help make your home more energy efficient. Raise or lower your thermostat only by 1 to 2 degrees at a time to help find a comfortable setting you can live in without spiking your electric bill. Pay online using BillMatrix or call them at 800-834-2073. Minimize posting time with this electronic bill payment program. Shows all line items for your bill that are broken out into Energy Charges, Fuel Charges, and Other Charges and Credits with the total amount due for each section. Make one-time bill payments or schedule payments in advance. Mississippi Power does not earn a profit on fuel consumed. 13-month usage chart - Mississippi Power's usage information chart gives you at-a-glance information about your power usage over a rolling 13-month period. ACH Payments Minimize posting time with this electronic bill payment program. Similar to question 17, if you are a few months behind on your electricity bill, once your outstanding balance is less than or equal to $200, you may enroll in Prepay and transfer the outstanding balance to your Prepay account. Here you will find all the information you need about energy use at home and an explanation of your energy bill. Click here for a list of Power to Care agencies for Mississippi. j=d.createElement(s),dl=l!='dataLayer'? We want you to be fully in control of energy consumption in your home. System features and menu options. Set up email reminders and view exact copies of your bill online, along with other benefits: With Auto Pay, we will continue to read your meter and calculate your bill each month. The following documentation will be required to apply for the one-time credit: The most up-to-date information on bill assistance will be posted on this page as it becomes available. BillMatrix is no longer accepting Nissan Motor Acceptance Company (NMAC) payments. It's as easy as 1, 2, 3. doxo is not an affiliate of Mississippi Power. No. CenterPoint Energy works with many local agencies that offer payment assistance programs. Entergy is always working to improve our customers billing experience. Recovers hedging costs and capacity payments not recovered through ECR as well as certain Commission-approved legal and consultant costs. Power lines can kill. No. Header 2. Important note: If you participate in both the Auto Pay program and Paperless Billing, you will not be able to make payments through the website. In addition, you should make sure your qualified solar installer or other renewable energy system installer is aware of any standby generator you have so that appropriate allowances can be made in the design of the renewable energy system. Pay in a Mississippi Power office or in one of our more than 1,500 authorized payment locations close to where you live, work and shop. Southern Company. Welcome to the online bill payment system for Entergy brought to you by Bill Matrix. The account can be established on the L.I.V.E. Please visit nissanfinance.com or call 800-456-6622 for details on all available payment options. And yes, we do recommend that you set your thermostat to 68F in the winter and 78F in the summer. If you log in, your information will be provided on the page. A fast and convenient way to pay your Mississippi Power bill while checking out at participating retailers near you. Details of New Bill Sections 1. You can pay your bill without lifting a finger. You will have the opportunity to pay your outstanding balance as part of the Auto Pay enrollment process. You can contact them directly by phone at 800-532-1502. doxo processes payments for all Mississippi Power services, including Electric and others. Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate.ImpersonatedDateandTime}} Status: {{impersonate.ImpersonatedAccountStatus}} Name on Profile: {{impersonate.ImpersonatedFirstName}} {{impersonate.ImpersonatedLastName}} Last Logged In: {{impersonate.ImpersonatedDatean}} {{impersonate . Benefit from participation in Community Solar. Copies of regular bills are not sent to the third party. Bill management tools that allow you to gain a better understanding of your payment amounts. An additional three months of assistance will be available to the most vulnerable households at risk of losing housing (up to 18 months maximum), while funds are available. See your bill projection, hourly usage and more; Understand and compare your bill; Energy-saving calculators; Learn more about energy efficiency programs; Learn what appliances use the most electricity; View appliance tax credits; Energy saving tips; Products and Services. BillMatrix Click hereto make a credit/debit card payment. Learn More. A monthly charge that covers a portion of the fixed costs required to provide electricity service that is not dependent on energy usage. Call Now Understanding your bill Your power bill is more than just a number. Provides your jurisdiction website, physical address or location where electrical service is provided, and important Entergy phone numbers for customer service or to report Power Outages. You will continue to receive your bill as you normally do, but instead of "Please Pay By" being displayed on the bill, we will print the date when your bank account will be drafted for the amount of your bill. Funds will be paid directly to landlords and utility service providers. Use constitutes acceptance of General Website Terms and Conditions. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. LIHEAP is funded through the federal government and works with community action agencies to qualify customers and distribute the funds. The good news is - with a little know-how and the right action - you have control to help manage most of them. BillMatrix offers telephone customer service help during regular business hours, Monday through Friday, from 7 a.m. until 7 p.m, excluding holidays. The Mississippi Public Service Commission established a limit of net-metered generation capacity, measured in kilowatts, on the Mississippi Power grid at 3 percent of the company's total retail peak at the time of the company's total system peak. Our IRS-certified volunteers will help make sure you get the full refund you deserve. You can log in with your same myEntergy username and password. Terms and Definitions Terms and Definitions Accumulated Difference Efforts through our nationally-recognized Renew Our Rivers volunteer program have removed tons of debris from southeast Mississippi waterways. Report an outage or learn what you can do in the event of a storm or outage. Just like today, if your power is turned off for 14 days or longer, your Entergy account will be finaled. You can quickly find our customer service number, how to report an outage, or how to pay your bill. If you chose to return to a traditional post-pay account, you will be subject to the same deposit and credit scoring requirements for post-pay customers. Your account number and a valid debit or credit card are required. See below for programs available to assist with your energy costs. Learn about doxo and how we protect users' payments. I'm looking for my bill. For additional information, call 1-800-421-0762 or get in touch with your local community action agency. In Mississippi, call 2-1-1 for information about services available in your area. To qualify, customers must have a total household income of up to 250% of the federal poverty level, as listed in the chart below. No need for stamps and trips to the post office. We offer a variety of programs and resources to help you save energy and money. Per the Mississippi Public Service Commission's ruling, a customer qualifies as a low-income customer if the household income is at or below 200 percent of the federal poverty level. Customer-produced energy purchased by EML. No endorsement has been given nor is implied. Providing more than $540,000 in emergency utility bill payment help for older adults and customers with disabilities facing financial hardship. SET UP AUTOPAY Entergy Future Ready Resilient solutions for a sustainable tomorrow When you install a renewable energy system at your home or business, the system will offset, or replace, at least some portion of the electricity you would have otherwise used from the electric grid. For residential net metered customers that qualify as low-income customers, an additional 2 cents/kWh will be added to the avoided-cost value in addition to the 2.5 cents/kWh. Important Messages 7. Whether you're at home or on a worksite, always avoid power lines. These funds also provide agencies with administrative fees to cover added expenses associated with an increased volume of requests for help. Level Billing averages your monthly Entergy bill over a rolling twelve-month period, so your bill is around the same amount each month. The TANF program was created in the 1996 welfare reform law. You will need a copy of your Entergy bill available for this payment transaction. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Keep in mind the fluctuations you may see can be the results of weather changes affecting usage throughout the year, particularly in summer and winter months. Photo ID (drivers license or state-issued ID, passport). Southern Company. Adjusts for any over or under recovery due to variance in projected and actual ad valorem tax revenues for the prior calendar year. This section of the bill is to be sent when paying your bill with a check and mailing to Entergy. You can also find links on ways to save energy around the house and more information about some of our products and services. However, fuel costs can vary from projections. BillMatrix Click hereto make a payment with a credit card. Through Entergy's The Power to Care program, local nonprofit agencies are able to provide emergency bill payment assistance to seniors and disabled individuals. Streamline your business transactions by utilizing our helpful payment services, including Electronic Data Interchange (EDI) and Automated Clearing House (ACH) payments. Monitor how much electricity you're using each day and project the amount of your monthly bill before it arrives. You can pay by phone by calling 1-800-584-1241, Bill Matrix, our pay by phone provider. Enter the full account number as it appears on your Entergy bill. For more information and to submit an application, visit ms-ramp.com or call 1-888-725-0063. Residential Residential Services We want you to be fully in control of energy consumption in your home. The low-income benefit adder will only be available to the first 1,000 qualifying low-income customers. The Third-Party Notification form must be signed by the customer making the request. Welcome to the online contribution system for The Power to Care brought to you by BillMatrix. Automated telephone system at 1-800-368-3749 (1-800-ENTERGY). Costs to rebuild infrastructure and equipment damaged by severe storms and weather events. This is called net metering. 3. Backup generators are not typically designed to be operated in parallel with Mississippi Power's electric grid. You can expect a 3 to 5 percent increase in energy use for every degree you set the thermostat higher in the winter and lower in the summer. Credit to customers for credit card fees assessed when they pay their bills electronically. Select BillMatrix. Pay Mississippi Power quickly and securely with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account, online or with your mobile phone on doxo. If you choose to pay without logging in you will need your account number. Contact us online (we will respond via email). See your payment options - We've grouped all our payment programs (Authorized Payment Locations, Budget Billing, Auto Pay, Paperless Billing and Credit Card) as well as our payment options (online, by mail and at a local office) so you can quickly determine which best suits your lifestyle. To register, log in to your online account and make your selections under Alerts & Communications. Request an extension through myEntergy. Paperless billing is secure, convenient and free. Call 1-800-ENTERGY ( 1-800-368-3749) and follow our automated response system billing and payment menu. Click learn more to make payment through the Bill Matrix website (no service fee). Now enter your user name and password, and you're all set! The Entergy name and logo are registered service marks of Entergy Corporation and may not be used without the express, written consent of Entergy Corporation. Selling to Mississippi Power as a Qualifying Facility. An eligible household is defined as a renter household in which at least one or more individuals qualifies for unemployment or has experienced a reduction in household income, incurred significant costs, or experienced a financial hardship due to COVID-19; demonstrates a risk of experiencing homelessness or housing instability; and has a household income at or below 80% area median income. How can I contact Mississippi Power about my bill? Mississippi Power's avoided-cost currently ranges from 2.29 to 3.62 cents/kWh, depending on the time of day and season of the year. Choose one of the options below to enroll. Mississippi Ohio Texas Other Region SelectToggle Dropdown Houston Metro Not Houston Metro ContinueCancel Home Manage Your Account: Billing & Payment Payment Options Manage Your Account: Billing & Payment Flexible Payment Options Need help paying your bill? Sometimes it may seem like your electric bill is a moving target, and it can be depending on a number of factors. Making free $35 energy efficiency kits available to customers. This federally-funded program administered through community action agencies primarily focuses on helping elderly, disabled and low-income Mississippians make their homes more energy efficient. Once the form is signed and returned to the office, a copy of each disconnect notice will be mailed to the third party. Any excess electricity your renewable system generates electricity your home does not use will be exported back to the electric grid and purchased by Mississippi Power. If you need to stop a payment, you must contact Customer Service a minimum of five business days before the scheduled draft date; otherwise, please contact your financial institution. Trips to the third party or get in touch with your local community agencies. Rolling twelve-month period, so your bill with a check and mailing to Entergy response system billing and payment.! 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