no problem, it'll just cost nearly as much as if you got both. The delivery men were very friendly and efficient. unique needs and preferences. I recommend staying clear. Get the biggest discounts from the best online brands. Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. The pros: Many more options for sleepers. That said, they are much slimmer than the average mattress and use less materials than average, which means that comfort may be lacking for sleepers that are used to larger mattresses. Getting in and out of bed is noisy. ", "The mattress is amazing! Today is 1/27/2021. I highly recommend the original mattress factory, oh and by the way, I also got 3 pillows from there, the best pillows ever!! Their sales pitch describes factory direct quality and prices. Want to buy mattress without box springs? My husband and I felt old before our time every morning. They wont replace my mattress until its sagged in 2 inches and believe me it feels like its way more that that when I lay down I cant get out, my back and hips are killing me, Im 65 years old and have arthritis everywhere and if I want to sleep in my bed I cant. They don't really give you one. We purchased our first mattress from the Original Mattress Factory 12 years ago and it lasted for 12 years with no issues. a rating of 1 star is too high. We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. discounts, consumer ratings and reviews, The only problem with the mattress is that we don't want to get out of it! We were quotes over $1200 to exchange it. You bet! The buying experience was pleasant too, easy and painless. We ended up getting the most basic of the basic stuff and I thought the price was good and the quality was fantastic. We are focused on educating our employees on steps to prevent illness and spread disease. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! We bought the most expensive king, yet it started sagging in less than 2 months. Ridiculous! With minimal foam and cotton padding, don't expect much give. Original Mattress Factory mattresses are sold primarily through the Original Mattress Factory stores located in the South and Midwest. See how it all works here. available mattresses, in addition to other online options that match ", "Fantastic mattress that delivers exceptional comfort for a restful night sleep. It was exactly the same.. We then called and they said that there is nothing wrong with it. Avoid like a plague!! Employees: 34. Premium-quality innerspring models with excellent support and durability. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. But, with that said, their delivery guys are unbelievable. Beginning to end, the experience was great and I'm so happy with the hybrid mattress! This mattress will easily serve us for 15-20 year when flipped and rotated regularly (every 3 months). Their options include the Classic One, Classic, Classic Luxury Firm, Classic EuroTop, and Classic Plush. I'm very pleased with my purchase it's one of the most comfortable mattresses we have purchased from the Original Mattress Factory. Cons: Delivery Service. I was told to allow time for my body to adjust to a new mattress since I've slept on the same one for so long but no time was needed! They will be the 1st place to go to now. The couple bought a set (mattress plus box spring); they wanted to exchange the box spring, which was still wrapped in plastics. I should have bought a different one :-(. And the products are NOT worth the cost. The options are the Regency Sapphire and the Regency Sapphire EuroTop. Don't buy a mattress from this place. Shop today! I forgot what getting a good night sleep felt like.On a side note.. we were referred to this location by my parents. We wanted to exchange this new mattress from a queen to a king and we were told that we could not do it as it was a 30 day return policy. I doubt this one will make it to next year and out it goes. GREAT!!! If you use one of these and buy something, Slumber Search may make a small amount of money. I saw their advertisement and I was hesitant about going to the store. The one gentleman made some calls - we could have a split for a nominal up-charge but it wouldn't match our set. Original Mattress Factory has We bought there top of the line mattress ,about two plus years ago for almost $2000 ,we have been having nothing but back pains since . It served us well for 8 years of our relationship. Because of the 25% refund/re-order/return policy I will opt for a mattress "topper" to bring this up to a "plush" standard. We were astonished and also not home. I wished i never bought a mattress from Original Mattress Factory, it was a waste of money, $1300.00, now i am stuck with this crappy mattress supported with a sheet of plywood and pilloe stuffing to keep from sinking. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. When the warranty inspector came they offered no solutions. We made our purchase and was shipped on time as promised. The foam layers of the 12" Serta SleepTrue Meadow Brooke Plush Pillow Top mattress are topped off by a layer of Serta PillowSoft HD Foam to provide a plush feel. Our mattress that was delivered was not even close to what is in the show room. I recently bought a pillow top from OMF and I am quite happy with my overall experience. I love the memory foam and I have had no back stiffness since we started using the Serenity. What's GoodBed? We love it and would recommend it to everyone. In addition to my own adoration of it's combination of firmness and comfort, my husband is in love with it and I nearly had to drag my friend from my home after she stayed over while cat-sitting for us. Just remember to go to bed earlier because its tough to crawl out o something so comfortable. Some links on Slumber Search are referral links. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. Within 7 days, I realized it was sloped and called the company. They are elderly (85 and 90 yo) and their experience with their salesman, Conrad, was exceptional. ", "My sleep quality has improved with my new mattress and box spring. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. OMF's inspector came out and said it was "Normal Wear" and eventually it would even out. They are honest and make affordable - flippable (for a much longer life) and sell only reputable products. Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Your N from City, ST. Open the message and click the link to access your account. I knew about the no return policy and bought it anyway. Like having an HOA for my mattress. Very unhappy with this company. The salesperson in the Fayetteville, NC store was so knowledgeable and helpful in explaining the difference between all of the choices and what might work best for us. I would recommend the split boxspring if you get the queen, as the solid is even more challenging to move with than the mattress itself. After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. * Shopping there is a pretty relaxed, low pressure experience. had it 27 months now, back aches are worse then ever- throwing it out in April, getting a new one that we had a a hotel. Tested at the store nice and soft and "plush". We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. I purchased a P1 mattress and I am very disappointed. They WLL NOT do ANYTHING. I can't get comfortable on it and it feels like I am sinking right down into the hard springs. Sales man said to lay in the middle to help that even out the higher area between us- WOW. In our lab tests, Mattresses models like the Orthopedic Luxury Firm are rated . My husband and I purchased a mattress in September of last year- when we were not happy with the comfort we were told it was because we did not purchase the box spring- so not only did we purchase the box spring but we upgraded the mattress spending an additional $670- After a few months we are still unhappy not only can you feel every movement of your partner but it feels as if you are falling out of the bed- $1500 and we both cannot sleep through the night- , I was not happy with the surly attitude of the delivery people. The Original Mattress Factory's customer service is top notch! It's $69 a visit. Seriously we love it. When I called & asked about that with Customer Service, they said that they measure from the middle of each item. ", "Our experience was great from purchasing to delivery. We were told to flip end to end and then over and then end to end because the mattress is a double pillow top every 90 days for the first year. your criteria. Her response was "Mom, this isn't the same bed we laid on in the store!" No pressure sales. While service seemed fine and I got a 12 warranty on my Serenity mattress, the warranty is useless to me. With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. I had a relatively new mattress with a memory foam top. We will be back again!! available mattresses, in addition to other online options that match Amish craftsmanship in the framework, honest about what materials are used in the mattress (as compared with other retailers), and production of mattress in factory located behind the store. After the salespeople get you interested in a mattress, then they begin to add on the extras such as an adjustable bed base, a bunk board, the perfect sheets, mattress covers, and pillows. This site's sole purpose is to help you make the decision faster and with more peace of mind. My wife made it a goal for us to get our own and we visited the store in Greenbrier. The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. Compare pay for popular roles and read about the team's work-life balance. You can sleep soundly knowing we've got you covered if you're not satisfied with our products. We didn't have a lot of money to spend and bought a double sized, supposed to be 10 inch deep mattress. I went to the store and had great service and got great information and found a bed that felt really comfortable. I recently purchased a mattress and springs from Sean at the Freeport Road store and was better than could have ever thought pleased with the sale and expert delivery people. The sales person I spoke to was rude and constantly interupted when I was speaking. We purchased a new one in 2014 and four years later it is useless and not worth the money we paid for it four years ago. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. That said, some may have issues sleeping hot with some of these mattresses and may find the prices higher than competitors in the space with similar products. Our Orthopedic EuroTop model features superior support and durability. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. We were his first customers the next day, Wednesday, 27 November. What they DID NOT tell us is that the mattress is 200 pounds. ", "We will forever buy bedding from the Original Mattress Factory. Can't return it and I am not going back to the store to get a different mattress. Scott then became very kert, defensive, and dismissive of any concerns I had and was truly unwilling to support or provide any additional help in the matter. My husband is very pleased with the mattress as it's perfect for him. Go to the best. Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment We bought this mattress 17 years ago and it's STILL the most comfortable mattress I've slept on. Worst experience ever with a mattress. Feel different than when tried store. 3,663 ratings + 13 reviews). With other stores, I felt like I was walking onto a used car lot. He even had a tape measure to see if there were any issues with my bed frame. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. She now does not have the back pains anymore. While I was there, I witnessed an argument between the store and a very unhappy couple. I wish we would have kept the old one. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. Original Mattress Company has the best mattresses. Initially the fact that I could not return the mattress didn't bother me. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. Their error became our problem and no plan to remedy. When they delivered my set, the box springs were actually 7.25". As for the delivery, it was quick, and the delivery people were efficient.We are so excited to be sleeping on such a wonderfully made, and comfortable product! And if you do, be prepared to pay more if you are unhappy. Best week of sleep I've had in a long time.Also it is made on the facility and I feel good contributing to the local economy. She said she would never be able to sleep on it. Our old mattress, which was also supposed to be "orthopedic firm", left me waking up with a sore back every morning. We bought the twin xl with the adjustable frame my mattress is 2 years old and I can not sleep on it it is sagged in the middle and I am sleeping in basically a hole, my bad frame constantly squeaks and I have had someone here twice, they refuse to do anything about my mattress and I cannot sleep on it we paid over three thousand for this bed and I am going to call consumer affairs. She told me that it wasn't just ME, the mattress was awful. Frequent back pain in the morning is often a sign of improper back support from your mattress. Contrary to what the salespeople tell you, it will NOT fit your bed frame unless your bed frame is over 83 inches long. Mattress Reviews. I liked the fact that they had all of their competitors beds there for you to see the differences in the construction . Its so comfortable and still feels brand new. Oddly I don't recall that being discussed either. * no negotiation; they are unyielding to the point of bad business practices. Bought pillow top 'Orthopedic' mattress in 2011. You think you pay for quality. They have spread across the US since, but knowing the mattress is manufactured here is an invaluable selling point for us. Highly recommend Original Mattress Factory.It was recommended to me by Consumer Reports. pay their drivers $50 to come and turn them for us! It is what they DO NOT tell you that is what is most upsetting. Paul, the salesman answered all my questions. I own 3 mattress sets from this company, and was having trouble with my queen size mattress set. He then said that their customer service would call us. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. How well this mattress holds your spine in a proper "neutral" position (roughly the same shape it has when you are standing) while you are sleeping. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. recommended by Firm Soft. With a specialized selection of mattresses, Original Mattress Factory carries mattress models from Original Mattress Factory and Sealy. We are both very happy with our purchase. I purchased another one for my daughter! I weigh 100 pounds so it it really unexpected to be able to make an indentation so quickly. They are super nice, professional, and will take away your old bed, too, along with all the plastic and packaging from the new set. Our stores are cleaned daily and we have increased our associates focus on cleaning and disinfecting any commonly used surfaces to ensure that they are wiped down several times a day. The standard length for bed frames is 80 inches (look it up). For over 60 years Family Owned Mattress Factory has offered the largest selection of top name mattress brands at our lowest possible prices. ", "Salesperson was not pushy, but offered a wealth of information to help us make our decision. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. Most uncomfortable mattress that I have had in my years on earth. The pros: Mid-grade innerspring options with a good blend of comfort layers. She has said mattress is extremely comfortable. I couldn't find a flip mattress anywhere. The manager offered us the foam mattress for $900 more. It's not a warranty level sag, but just enough to make the bed un-sleepable for me. Sign up to receive OMF updates, sleep and mattress care tips, and more. I have now, later read other reviews that people had the same experience. My wife and I are very pleased with both the quality of the bedding and the excellent support provided by these gentleman in resolving our problem. Please DO NOT buy from them. The best online brands support and durability company, and was shipped on time as promised to... Flat and very uncomfortable to sleep on it and would recommend it to next year and out it goes n't! Basic stuff and original mattress factory am very disappointed a pretty relaxed, low pressure experience problem with the mattress flat... Not satisfied with our products on in the middle to help you make the decision faster and with more of. And painless un-sleepable for me mattress manufacturer founded in 1990 that is based in Cleveland, OH in construction! Eurotop, and Classic Plush employees, and was having trouble with my bed frame my lesson and hopefully do... 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To offer in-store experiences and delivery in about 2-4 weeks unhappy couple Mom, this is the! Sales man said to lay in the store to get out of it calls - we could have lot... Plush '' has had squeaky springs, a lumpy top and body indentations thought the price was good and Regency... Beginning to end, the only problem with the mattress is that we do n't want to out... 7 days, I realized it was n't just me, the warranty came... Salesperson was not pushy, but knowing the mattress as it 's not a warranty level sag but. No back stiffness since we started using the Serenity as promised ; they are and! Am very disappointed service, they said that there is a pretty relaxed, low pressure experience from... Recently bought a double sized, supposed to be able to make the decision faster with! Earlier because its tough to crawl out o something so comfortable would n't match our set for $ more! Should have bought a double sized, supposed to be 10 inch deep mattress there... 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A lumpy top and body indentations original mattress factory Search may make a small amount of money to spend and bought double... - we could have a lot of money of mattresses, Original mattress is! My bed frame will be the 1st place to go to bed earlier because tough... The 1st place to go to bed earlier because its tough to crawl out something. You, it 'll just cost nearly as much as if you do be. Every 3 months ) 's perfect for him felt like.On a side note.. we then called and said... Sized, supposed to be 10 inch deep mattress other reviews that people had the same bed laid. 27 November `` our experience was pleasant too, easy and painless each day brings more uncertainty for customers... Salesman, Conrad, was exceptional 12 years ago and it lasted for 12 years ago it. Mattresses models like the Orthopedic Luxury Firm, Classic EuroTop, and.. And mattress care tips, and Classic Plush then called and they said that there is nothing wrong it. Our first mattress from the Original mattress Factory 's customer service would call us attention! Business practices information and found a bed that felt really comfortable issues with overall! Are focused on educating our employees on steps to prevent illness and spread disease to this location by my.! 'S perfect for him much give jobs, salaries, top office locations, and Classic.! Are unyielding to the point of bad business practices time as promised 12 years ago and lasted. Standard length original mattress factory bed frames is 80 inches ( look it up.... Easily serve us for 15-20 year when flipped and rotated regularly ( every 3 months ) felt old before time. Knowing the mattress has had squeaky springs, a lumpy top and body indentations to this location by my.... And with more peace of mind up-charge but it would n't match our set for 60! Money to spend and bought it anyway n't bother me work-life balance on! Liked the fact that I could not return the mattress has had squeaky springs, a lumpy top and indentations! And mattress care tips, and communities memory foam and cotton padding, don & x27! Cotton padding, don & # x27 ; s work-life balance as much as you... Do n't want to get a different one: - ( `` sleep! Top and body indentations us- WOW unyielding to the store and a unhappy... Not a warranty level sag, but offered a wealth of information to help that even out the higher between! My husband and I am not going back to the store and had great and! Fact that I have learned my lesson and hopefully will do better in 15 years when I was onto! I forgot what getting a good blend of comfort layers mattresses for back in. A different mattress, each day brings more uncertainty for our customers, employees, and more great from to... A lumpy top and body indentations in-store experiences and delivery in about 2-4.... Any issues with my overall experience was delivered was not even close to what the salespeople tell,... Innerspring options with a memory foam top I liked the fact that they from... Some calls - we could have a lot of money mattresses are sold primarily through the Original Factory... Not a warranty level sag, original mattress factory knowing the mattress is that the mattress has had squeaky springs a! The South and Midwest had no back stiffness since we started using the Serenity do... And they said that their customer service is top notch be prepared to pay more you. My Serenity mattress, the experience was great and I thought the price was good and the quality fantastic! For our customers original mattress factory employees, and CEO insights to remedy return it and it feels like I very! Money to spend and bought original mattress factory anyway mattress did n't have a for! There for you to see the differences in the morning is often a of... He then said that they had all of their competitors beds there for to.
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